We know how important it is sometimes to get the necessary information quickly. We’ve analyzed all of our FAQs and selected the best for you.

How right to choose a silicone strap for my Apple Watch?

We are always happy to share our knowledge about such a confusing theme. Firstly you need to dedicate your Series and Model of your iWatch.
It is easy, just will look on the backside of your Apple Watch.
So allow us to introduce our magic combinations:
● Apple Watch Series 1 – 38mm
● Apple Watch Series 2 – 38mm
● Apple Watch Series 3 – 38mm
● Apple Watch Series 4 – 40mm
● Apple Watch Series 5 – 40mm
● Apple Watch Series 6 – 40mm
● Apple Watch SE – 40mm
● Apple Watch Series 7 – 41mm
All these Series and Models have the same size of silicone straps (On our store please press the button For model “38-40-41mm”).
And the same thing for
● Apple Watch Series 1 – 42mm
● Apple Watch Series 2 – 42mm
● Apple Watch Series 3 – 42mm
● Apple Watch Series 4 – 44mm
● Apple Watch Series 5 – 44mm
● Apple Watch Series 6 – 44mm
● Apple Watch SE – 44mm
● Apple Watch Series 7 – 45mm
(On our store please press the button For model “42-44-45mm”).
We have many different types of straps so for these proposes we created a sizing guide, please ensure that your choice is brilliant for your Watch.

What is my size (length)?

Please measure your wrist for choosing a size (length):
If you have the following models Apple Watch 38mm, 40mm or 41mm
● S/M fits 125mm – 165mm wrists
● M/L fits 145mm – 190mm wrists
If you have the following models Apple Watch 42mm, 44mm or 45mm
● S/M fits 130mm – 170mm wrists
● M/L fits 150mm – 210mm wrists

Can I clean a silicone strap?

Absolutely, yes! A lot of our customers often asked us, how to clean straps – especially light colours. With gentle acetone-free nail polish remover “Oscar Osen” you can renew view your favourite strap. This liquid you can buy at any time in Woolworth. Please be aware we’re not recommending using another liquid for our straps.

From where are the goods?

We are located in Australia, but it is not a big secret where located the main factory of Earth for the production of most of the goods. Our main advantage is that we work directly with the largest manufacturers, which guarantees excellent quality. And of course, our friendly collective has a QC team, which re-checks the quality of the goods before packing and sending each order.

How quickly are you posting orders?

The handling time is one business day after receiving a payment. If you placed your order before 10 am, we will send it the same day.

What if I placed the wrong Item or Size or colour?

No worries at all, just email us. If your order was not sent we will easily change the correct item. If your order was sent we will start the return procedure.

Can I cancel my order?

Absolutely! Please contact us via email ASAP before your order will be sent. No drama if the order was sent, our friendly team resolve it.

What is the time frame for delivery?

Our main partner is Australia Post and their terms are 4-6 business days for Standart Service (we are using for Free delivery). If you ordered by Express Post in this case delivery will be 1-2 business days.

Do you send the order with the tracking number?

Yes, sure. Each order no matter how much order costs will be sent by a regular registered Australia Post service. We will send a tracking number via email, additionally for tracking your order please follow here.

If I change my mind?

Please not worry, if you are not happy 100% with your purchase for some reason in this case just email us. Our return policy will guarantee 30 days if an item didn’t use.

What I should do if received a wrong or defective item?

Sometimes it happens and we always try to resolve it ASAP. Please email us. Our main focus is on taking care of our customers.